Privacy Policy

Privacy Policy

Last Updated: [Insert Date]

ZIAYING LTD, trading as Anilovers ("we," "us," or "our"), respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://www.anilovers.com, powered by Shopify. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We may collect the following types of information from you when you visit our website or make a purchase:

  • Personal Identification Information: This includes your name, email address, phone number, billing and shipping address, and payment details.
  • Account Information: If you create an account, we may collect your username, password, and other profile information.
  • Order Information: Details about products you have purchased, order history, and delivery preferences.
  • Technical Information: Includes your IP address, browser type, operating system, and other information gathered through cookies and similar tracking technologies.
  • Usage Information: How you interact with our website, including pages visited, links clicked, and time spent on each page.

2. How We Use Your Information

We use your personal data for the following purposes:

  • Order Processing: To process and fulfill orders, manage payments, and provide customer service.
  • Account Management: To create and manage your account, process account transactions, and personalize your experience.
  • Customer Communication: To contact you with information related to your orders, account, or inquiries, as well as updates or promotions.
  • Marketing and Promotions: To send marketing and promotional materials that may be of interest to you, subject to your preferences and consent.
  • Website Improvement: To analyze website performance, troubleshoot issues, and improve the functionality and design of our website.
  • Legal Compliance: To comply with applicable laws and regulations, respond to legal requests, and protect our rights.

3. Sharing of Information

We do not sell or rent your personal data to third parties. However, we may share your data in the following circumstances:

  • Service Providers: We share information with third-party vendors (such as payment processors, shipping providers, and customer service tools) who help us operate our business and fulfill orders.
  • Business Transfers: If we undergo a merger, acquisition, or asset sale, your data may be transferred to the new entity.
  • Legal Requirements: We may disclose your data to comply with legal obligations, such as responding to lawful requests from public authorities.
  • Protection of Rights: To protect our rights, privacy, safety, or property, as well as that of our customers and the public.

4. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete information.
  • Deletion: You may request the deletion of your personal data in certain circumstances.
  • Objection: You may object to our processing of your personal data for certain purposes, such as direct marketing.
  • Data Portability: You may request that we provide your data in a structured, commonly used format.

To exercise these rights, please contact us using the contact information below. We may need to verify your identity before processing your request.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once we no longer need your information, we will securely delete or anonymize it.

6. Security of Your Information

We take appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no data transmission or storage method is completely secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather information about website usage. You can manage your cookie preferences through your browser settings. For more details, please see our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We recommend reviewing the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 13, we will take steps to delete that information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. Please check this page periodically to stay informed about our privacy practices.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

ZIAYING LTD (trading as Anilovers)
Email: support@anilovers.com
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

By using our website, you acknowledge that you have read, understood, and agree to this Privacy Policy. Thank you for trusting Anilovers with your personal data.